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Logistics / Supply Chain Clerk

2-3 months training· 8 lessons
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What Is Logistics and Why It Matters

10 min read

Learning objective

By the end of this lesson you can explain the core purpose of logistics and its importance in moving goods from suppliers to customers across West Africa.

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What Is Logistics and Why It Matters

Welcome. In this lesson we will cover what is logistics and why it matters. It takes about 10 min.

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Voices are generated once, then kept on your phone. Replays use no data.

Logistics is the movement of goods from where they are made to where they are needed. Every product you buy — the rice in the market, the phone in your pocket, the cement for a building — traveled through a logistics chain to reach you. Logistics workers coordinate this movement: tracking shipments, managing warehouses, scheduling transport, and ensuring goods arrive on time and in good condition.

West Africa has massive logistics demand. Ghana's ports at Tema and Takoradi handle cargo from across the world. Togo's Port of Lomé serves landlocked countries like Burkina Faso, Mali, and Niger. The ECOWAS trade corridor connects 15 countries. Every shipment needs someone to track it, document it, and coordinate its journey. That someone could be you.

Diagrams for this lesson

Download them to study on paper, away from the phone.

Cold-chain log — 24 hours at 2 to 8 °C 0 °C2 °C4 °C6 °C8 °C10 °C12 °C00h04h08h12h16h20h24hUpper limit 8 °CLower limit 2 °CExcursion — 5 hours above 8 °CRecord time, temperature, initials and action taken on every line. Two readings a day is the minimum. Any point outside the band is an excursion: quarantine the stock and report it. Miva Skills Navigator — study sheet
Cold-chain log — 24 hours at 2 to 8 °C

Two readings a day is the minimum. Any point outside the band is an excursion: quarantine the stock and report it.

Warehouse flow — goods in to goods out ReceivingCheck against thedelivery notePut-awayFixed bin,labelledPickingOldest stockfirst (FIFO)PackingLabel and sealDispatchSign, photograph,recordGoods inGoods outStock accuracy = counted stock ÷ recorded stock × 100Below 97% means the process, not the people, needs fixing. Every item is counted twice: once at receiving, once at dispatch. A count that does not match stops the truck, not the paperwork. Miva Skills Navigator — study sheet
Warehouse flow — goods in to goods out

Every item is counted twice: once at receiving, once at dispatch. A count that does not match stops the truck, not the paperwork.

Practice question

  1. What is the main job of a logistics clerk?